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Terms and Conditions – Ummah Host BD

Welcome to Ummah Host BD.

These Terms and Conditions outline the rules and regulations for the use of our website and services available at ummahhostbd.com.

By accessing our website or purchasing any of our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

1. Definitions

Throughout these Terms and Conditions:

  • Company, We, Us, or Our refers to Ummah Host BD.

  • Client, Customer, User, You, or Your refers to any individual or organization using our website or services.

  • Services include Shared Hosting, VPS Hosting, Dedicated Servers, Domain Registration, Web Development, Email Hosting, and any other products or services offered by Ummah Host BD.

2. Account Registration

To use our services, you must provide accurate, complete, and up-to-date information during registration.

You agree that:

  • All information provided must be genuine and verifiable.

  • You are responsible for maintaining the security of your account.

  • You must immediately notify us if you suspect unauthorized access to your account.

Providing false information may result in account suspension or termination.

3. Identity Verification (Required for VPS Services)

A valid National ID (NID), Passport, or other government-issued identification is mandatory when purchasing a VPS.

We reserve the right to request identity verification documents at any time for security, fraud prevention, or legal compliance.

Failure to provide valid identification may result in:

  • Service suspension

  • Order cancellation

  • Refund rejection (where applicable)

4. Customer Responsibilities

You are solely responsible for:

  • All content hosted on your account.

  • Maintaining backups of your data.

  • Keeping your login credentials secure.

  • Ensuring that your activities comply with local and international laws.

Using our services does not transfer responsibility for your actions to Ummah Host BD.

5. Acceptable Use Policy

Customers must not use our services for illegal, abusive, fraudulent, or unethical purposes.

The following activities are strictly prohibited:

  • Illegal content

  • Copyright infringement

  • Malware distribution

  • Phishing

  • Spam or bulk unsolicited email

  • Hacking or network attacks

  • Botnets

  • Cryptocurrency fraud

  • Adult or pornographic content

  • Terrorism or extremist content

  • Money laundering

  • Fraudulent financial activities

Violation of these rules may result in immediate suspension or permanent termination without prior notice.

6. Strictly Prohibited Content

The following content and services are strictly prohibited on any Ummah Host BD Hosting or VPS Server:

  • Haram or unlawful content

  • Adult or pornographic websites

  • Gambling websites

  • Casino platforms

  • Betting services

  • Gaming servers

  • Dollar buy/sell or unauthorized currency exchange services

  • Diamond, game top-up, recharge, or virtual currency selling platforms

  • Scam or fraudulent websites

  • Any website violating local or international laws

If prohibited content is detected, we reserve the right to:

  • Immediately suspend the hosting account or VPS.

  • Disable access without prior warning.

  • Permanently terminate the service.

  • Remove hosted content.

  • Refuse future services.

No refund will be provided for accounts terminated due to policy violations.

7. Suspension and Termination

Ummah Host BD may suspend or terminate any account if:

  • These Terms are violated.

  • False registration information is provided.

  • Illegal or prohibited activities are detected.

  • The service threatens server stability or security.

  • Government authorities require action.

Suspension or termination may occur without prior notice.

8. Payments

All invoices must be paid before the due date.

Failure to make payment may result in:

  • Account suspension

  • Service termination

  • Data deletion after the applicable retention period

Late payments do not guarantee data recovery.

9. Refund Policy

Refund eligibility is governed by our Refund Policy.

Refunds will not be issued for:

  • VPS services after activation.

  • Dedicated servers.

  • Domain registrations or renewals.

  • Accounts suspended for policy violations.

  • Services terminated due to prohibited activities.

10. Data Backup

Although we may provide backup services for certain products, customers remain solely responsible for maintaining their own backups.

Ummah Host BD is not liable for any data loss resulting from:

  • Hardware failure

  • User error

  • Malware

  • Cyber attacks

  • Accidental deletion

  • Software corruption

11. Limitation of Liability

Ummah Host BD shall not be held responsible for:

  • Loss of revenue

  • Business interruption

  • Data loss

  • Website downtime

  • Third-party software issues

  • Customer negligence

  • Illegal activities conducted by customers

Our maximum liability shall not exceed the amount paid by the customer for the affected service.

12. Service Availability

While we strive to provide maximum uptime, uninterrupted service cannot be guaranteed.

Scheduled maintenance, emergency maintenance, hardware failures, network issues, or circumstances beyond our control may temporarily affect service availability.

13. Intellectual Property

All logos, branding, website content, graphics, and materials belonging to Ummah Host BD remain the intellectual property of the Company.

No material may be copied, reproduced, or redistributed without written permission.

14. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our services, you consent to the collection and processing of your information as described in that policy.

15. Changes to These Terms

Ummah Host BD reserves the right to update or modify these Terms and Conditions at any time without prior notice.

The latest version published on our website will always apply.

16. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the applicable laws of the People's Republic of Bangladesh.

17. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through our official support channels available on our website.

Important Notice

By using any service provided by Ummah Host BD, you acknowledge that:

  • You have provided accurate registration information.

  • You may be required to verify your identity using a valid NID, Passport, or other government-issued ID for VPS services.

  • You are fully responsible for all activities conducted using your account.

  • Hosting Haram content, gaming servers, gambling, casino platforms, dollar buy/sell services, diamond or top-up related websites, or any prohibited content is strictly forbidden.

  • Accounts found hosting prohibited content may be suspended or permanently terminated immediately without prior notice, and refunds may not be provided.